Frequently Asked Questions 

What is biometric identification?

Biometric identification uses a unique body component (like a fingerprint) to identify an individual. oneTouchTimeClock uses a fingerprint sensor to read and record fingerprint information.

 

Why are biometric systems the best way to record time?

Biometric systems require that the individual be at the sensor to clock in and out. Another employee cannot punch them in or out.

 

What other benefits does your Internet-based biometric system have?

oneTouchTimeClock eliminates paper time cards as all punches are recorded and stored on our server. All totals are calculated automatically. Biometrics eliminates expensive magstripe swipe cards. Management can access the system and employees can view there time records from any computer with an Internet connection. The attendance monitor shows who is clocked in (or out) at all times.

 

What if we don’t want to use biometrics?

oneTouchTimeClock is loaded with entry options. Employees can log in with a keyboard by typing in their employee number and a password. We also have a 15 key keypad that employees can use to enter their employee number and passcode. Other options include magstripe cards, driver licenses, and barcode scanning. oneTouchTimeClock can use any or all of these options on your system.

 

What about data export and import?

oneTouchTimeClock creates a report for the designated pay period that can be saved, stored, and transmitted. MSSsoftware will create a report format that can be imported into your payroll/accounting eliminating all data entry.

 

Is your system expensive?

oneTouchTimeClock is very inexpensive when compared to other biometric systems. (And most of these have minimal features and no flexibility.) oneTouchTimeClock is so cost-effective, that you will want a sensor in every department to further cut-down on time lost while traveling to and from the time clock. Your MSSsoftware representative will give you a complete quote after speaking with you to determine your needs.

 

Can we run this system without connecting to the Internet?

No! oneTouchTimeClock is an Internet-based system. This makes it very easy to access and maintain. No software has to be loaded on your PC’s. If your PC fails, you can simply connect a new unit and connect to the Internet and you back in business. Internet-based software is always up-to-date because updates are loaded on the server. All data is backed up on regular intervals several times a day so your information is always accurate and you never have to worry about it.

 

How does your system work with multiple locations?

oneTouchTimeClock is Internet-based, so this is easily handled. Each location will be given a login URL (Internet address). As each location logs on to their assigned URL, the company is automatically networked. With oneTouchTimeClock you can have as many locations as you want at no additional charge. Our monthly data maintenance and support costs are based on the number of employees, not the number of locations.

 

What if I don’t have a fast-access Internet connection?

oneTouchTimeClock works very well on a dial-up connection. We can even help you to setup your system so that one click will open up Internet Explorer, automatically dial out, and display your VTC page for you.

 

What if we lose our powers?

We recommend connecting the oneTouchTimeClock to a UPS (Uninterruptible Power Supply) so that it can be used in the event of a power loss. However, oneTouchTimeClock has a manual entry feature that allows management to manually enter times if the system goes down for any reason. (What would you do now if your present time clock stops working?)

 

How long will it take me to get set up?

We can usually have you up and running in less than a week if you are supplying the computers. Complete custom systems may take slightly longer.